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Jeep Chrysler Dodge Ram City has pulled off a hat trick by receiving the 2021 DealerRater Consumer Satisfaction Award. That’s because this will be the 3rd year in a row that we’ve been given this prestigious honor!
We would like to thank all of our customers for helping us earn the Consumer Satisfaction Award once again, especially those who took the time to leave us a review on DealerRater detailing their experience at our sales and/or service departments.
DealerRater gave us their Consumer Satisfaction Award for 2021 because we were in the top 10% of U.S. new-car dealers based on our PowerScore™ that’s calculated with a Bayesian algorithm factoring our average DealerRater consumer rating & the total number of reviews written about us during the 2020 calendar year.
“We’d like to congratulate Jeep Chrysler Dodge Ram City and all of our Consumer Satisfaction Award winners. DealerRater’s extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it’s clear that Jeep Chrysler Dodge Ram City stands out amongst its peers in Connecticut.”
-Jamie Oldershaw, DealerRater General Manager
To win this accolade, we had to receive at least 25 annual reviews & maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The 2021 DealerRater Consumer Satisfaction Award joins the prestigious accolades that we’ve earned over the years such as being a CARFAX Top-Rated Dealer.
“This was one of the best buying experiences I have had. I was able to get my dream car and was more than happy with the service provided by Debbie. She has been super patient, thoughtful and insightful. Very happy customer and will be back and recommenced. Thank you so much.”
“Steve Norris made this purchase one of the easiest car transactions that I have done in a long time. We talked on the phone, made a deal, and picked the car up without a hitch. Steve is certainly a big asset to Jeep City’s sales team!”
“Debbie Sommers at Jeep Chrysler Dodge City made our first car buying experience extremely easy! She walked us through the process from start to finish and eased all of our concerns. We will continue to work with her moving forward.”
“Rob Mauerman was a tremendous, knowledgeable asset during my entire leasing process. I called several dealerships, and was between many brands. Rob made the decision collaborative — and most importantly, human. I never felt like I was being sold to, but rather, worked together on getting the best possible vehicle at a fair price. Appreciate you, Rob.”
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This is easily done by calling us or visiting us at the dealership.